Help & FAQ

FAQ

When will I get my order?

Orders received by 3pm Mon-Fri are shipped the same day.  Delivery times depend on the service you select at Checkout and your location.

What are your opening hours?

We are open from 9am-5pm.  Need products outside these hours? Contact us, we will always try to accommodate.

Do you offer credit accounts?

No. Payments option are Card, PayPal or BACS only.

EU VAT Exempt

EU customers with a valid EU VAT number can enter it on the Checkout page.  Once verified all VAT will be removed.  This does not apply to UK customers.

Do you accept Amex?

Yes.  We accept Amex, VISA, Maestro and MasterCard.  We also accept PayPal and BACS.

I need a copy of product instructions

Find your product on this site.  Scroll to the bottom of page where you will be able to download a PDF copy.

What is VESA

VESA is the name given to describe the millimeter distances BETWEEN mounting screw holes at the back of your TV.  Read VESA Guide…